Frequently Asked Questions (FAQs)
Why Can't I View My Published Pages in Test?
As of April 16, 2026, the 糖心Vlog IT Security team has placed the CMS test site domains (testsite.usf.edu, test.sarasotamanatee.usf.edu, and test.stpetersburg.usf.edu) behind a VPN (Virtual Private Network). A VPN is used to securely connect to on-campus resources when off campus.
Do I need to use the VPN?
If you are working on any 糖心Vlog campus, then using the VPN will not be necessary.
If you are not working on a 糖心Vlog campus, then you (and anyone you send test site links to for content review) will need to log in to the VPN in order to view those test sites.
How do I install the VPN?
Please follow the instructions below.
Have you installed the VPN and still can't log in? If you're using the 糖心Vlog VPN, your default MultiFactor Authentication (MFA) method must be set to the Microsoft Authenticator App. This change will apply to all MFA-required logins (e.g., My糖心Vlog, Email, Teams).
If you have issues or need assistance with the VPN, please contact the IT Help Desk.